FAQs

Q: What documents should I provide for the air ambulance flight?

  1. Can you arrange a land ambulance transfer outside of UK?
  2. Can the ambulance accommodate a companion with the patient?
  3. Are the ambulances fully equipped?
  4. Can the land ambulance cost be covered by the NHS?
  5. Where will the land ambulance be waiting for the Patient at the airport?

  1. Can you arrange a land ambulance transfer outside of UK?

    Yes, at Mediaviation we have developed an extensive network of land ambulance providers around the world, so we can arrange a land ambulance transfers in most parts of the world.

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  2. Can the ambulance accommodate a companion with the patient?

    Most of the time, the ambulance can accommodate a Patient plus one companion and some luggage. Please note that each case is assessed on individual basis and whether the companion can travel or not would depend on the level of care needed for the Patient and the number of medical escorts required.

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  3. Are the ambulances fully equipped?

    Ambulances provided by Mediaviation will have all the equipment that is necessary for the transport of the Patient. Some ambulances will be fully equipped to ICU standards to transfer critical Patients whilst others will be more basic. All the ambulances will include a medical escort (the level of the escort will depend on the Patient's medical condition).

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  4. Can the land ambulance cost be covered by the NHS?

    Patients wishing to use the NHS ambulance transport service need to meet certain eligibility criteria which are not always met by repatriated Patients.

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  5. Where will the land ambulance be waiting for the Patient at the airport?

    If it is a bed to bed stretcher repatriation, the land ambulance will be picking the Patient up on tarmac, at the aircraft's door. Otherwise, the ambulance crew will be meeting the Patient at the Arrivals of the airport.

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