FAQs

Please see below a number of questions that people often ask regarding air ambulance repatriation.

  1. What information should I provide for the air ambulance medical flight?
  2. Can I travel with the Patient on air ambulance?
  3. What is the luggage allowance on air ambulance flight?
  4. What kind of air ambulance are you going to use?
  5. How quickly can you respond to the request for an air ambulance?
  6. What is a Fit to Fly Certificate?

  1. What information should I provide for the air ambulance medical flight?

    All Patients and accompanying persons (if any) for international air ambulance transfers must supply the following information at the earliest convenience and prior to the plane's departure:

    • Full Name (as per passport)
    • Passport number, issue and expiry date
    • Date of birth
    • Nationality
    • Passenger's relationship to Patient
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  2. Can I travel with the Patient on air ambulance?

    Where possible, family members or friends may accompany the Patient during air ambulance flight, however Patent's medical requirments, additional medical staff or equipment will always take precedence over all other factors. It all depends on the medical condition of the Patient and each and every case is considered on individual basis.

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  3. What is the luggage allowance on air ambulance flight?

    In most circumstances, space in the air ambulance is primarily for Patient, flight personnel and medical equipment. Luggage is therefore limited to one small hand luggage. All other luggage must be sent prior to medical flight departure. Mediaviation can arrange transportation of excess baggage, if required, in order to provide smooth transfer.

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  4. What kind of air ambulance are you going to use?

    The air ambulance provided can vary from jet aircraft, turbo prop or helicopter, the type and size would reflect the length of journey and level of care required for the medical flight.

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  5. How quickly can you respond to the request for an air ambulance?

    In emergency situations, it may be possible to provide a fully equipped air ambulance ready for the medical flight within 2 hours from the initial request.

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  6. What is a Fit to Fly Certificate?

    Fit to Fly Certificate (FTF) is a document signed by Patient's treating doctor confirming that Patient's medical condition allows for the Patient to be transported by air (either by private air ambulance or on a commercial flight) accompanied by medical escort.

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